Does an electronic patient record automatically make my practice compliant with the Belgian Quality Act?

No. Software helps you record and keep information in a structured way. You remain responsible for the content of your record and for your professional conduct.

How long does Ombra keep client records?

As long as your account is active, at least 30 years after the last contact. After that, you choose which records to delete, one by one. If you close your account, Ombra erases your workspace after 30 days and the backups shortly after: take everything with you in a ZIP first.

How long must you keep a patient record under the Belgian Quality Act?

At least 30 and at most 50 years after the last contact with your client (article 35 of the Quality Act). Ombra keeps every record for at least 30 years as long as your account is active. After that, Ombra shows which records you may delete, and you do the deleting yourself.

Working with care. On paper too.

What the Belgian Quality Act (Kwaliteitswet) asks of your patient record. Ombra helps, you decide.

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The necessary information together.

The Quality Act (law of 22 April 2019) asks for a carefully kept patient record. In Ombra, the details, reason for seeking help, goals, sessions, notes and documents sit together, each with its date. A finalised note is locked.

Kept for as long as required.

As long as your account is active, a record is kept for at least 30 years after the last contact. If you close your account, Ombra erases your workspace after 30 days and the backups shortly after: take everything with you in a ZIP first.

A copy for your client.

Does your client ask to see their record or for a copy? Print the record overview with your notes, or save it as a PDF. Download the documents alongside.

Every opened record logged.

Ombra keeps track of when a record is opened or changed. No names or note text in the access log.

Your client asks for a copy.

You open the record and choose the record overview with notes.
You read the overview through, including anything about other people.
You print it or save a PDF.

Good to know.

All questions

Does an electronic patient record automatically make my practice compliant with the Belgian Quality Act?: No. Software helps you record and keep information in a structured way. You remain responsible for the content of your record and for your professional conduct.
How long does Ombra keep client records?: As long as your account is active, at least 30 years after the last contact. After that, you choose which records to delete, one by one. If you close your account, Ombra erases your workspace after 30 days and the backups shortly after: take everything with you in a ZIP first.
How long must you keep a patient record under the Belgian Quality Act?: At least 30 and at most 50 years after the last contact with your client (article 35 of the Quality Act). Ombra keeps every record for at least 30 years as long as your account is active. After that, Ombra shows which records you may delete, and you do the deleting yourself.