Everything on paper. Clear and honest.

Do you use ombra for your practice? Then the terms and the data processing agreement apply to you. You accept them when you create an account.

• Terms and conditionsThe agreement between you and ombra when you use ombra for your practice.
• Data processing agreementHow ombra processes your clients’ data: only on your instructions.
• Privacy statementWhat ombra itself does with your data: your account, the website and your messages.
• SecurityHow we protect your records, and how to report a vulnerability.
• Sub-processorsThe services ombra engages, for what and where.
• Privacy text for your practiceA text to tell your clients that you work with ombra.

Does your psychologist or therapist work with ombra? Then they are responsible for your data, and ombra stores it on their behalf.

• For clientsYour psychologist or therapist works with ombra. What that means for your data.
• SecurityHow we protect your records, and how to report a vulnerability.

This website measures nothing and sets no cookies. Here you can read what it does do.

• Privacy statementWhat ombra itself does with your data: your account, the website and your messages.
• Terms and conditionsThe agreement between you and ombra when you use ombra for your practice.

ombra makes practice software for psychologists and therapists. ombra is established at Abeliaerf 37, 4125 WH Hoef en Haag, the Netherlands, registered with the Dutch Chamber of Commerce (Kamer van Koophandel, KVK) under number 88959945, with VAT number NL004674188B20. You can reach us by e-mail:

• Help with ombrasupport@ombracare.com
• Privacy and your dataprivacy@ombracare.com
• Report a vulnerabilitysecurity@ombracare.com
• Everything elsehello@ombracare.com

Every document shows at the top when it was last updated. If we change anything material in the terms or the data processing agreement, we e-mail you at least 30 days in advance. We send you earlier versions on request.

You can download the terms and the data processing agreement as a PDF, with a checksum (SHA-256) that lets you check which version you kept. You save other documents as a PDF with your browser’s print button. The terms, the data processing agreement, the security page and the sub-processor list were written in Dutch and also exist in English. Where the texts differ, the Dutch text prevails.

• 19 October 2026: First version of all of ombra’s legal documents.